Returns & Refunds Policy

Because Cocowhichi products are food products, we cannot accept returns of opened or consumed products, or returns simply because a customer changes their mind.

If an order arrives damaged, opened, in poor condition, or incorrect, the customer must contact Cocowhichi within 7 days of delivery and provide the order number and photographs showing the issue.

After reviewing the claim, Cocowhichi may provide a replacement or refund, as appropriate.

Please create a dedicated Returns & Refunds page with this policy and link it correctly from the Customer Care section.

We will also provide the finalized content for the Terms & Conditions and Shipping Policy pages so that all three Customer Care links lead to their corresponding pages.

Thank you,